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Identity Theft

• How will I know if my identity has been stolen?

  Some of the signs that your identity has been stolen are:

  • You discover someone has submitted a fraudulent tax return on your behalf.
  • If you suspect someone has filed a fraudulent tax return immediately contact the IRS fraud line: 800-908-4490, you will need to navigate the automated menu and talk to a representative directly.

   

  • Receiving a credit card in the mail when you never applied for it.
  • You stop receiving your bills (someone may have issued a change of address to gain access to your mail).
  • You are denied credit when you know you have great credit.
  • A debt collector calls you about a bill you are unfamiliar with.
  • Check the equafax site to see if your data was impacted.

  
  

• Are there things I can do to help protect my identity?

  Here are some great tips for keeping your identity safe:

  • Invest in an identity protection product that will alert you if someone is attempting to obtain credit in your name

  • Shred any printed documents that contain any personal information.
  • Never provide personal information over the phone to someone who called you. They could be pretending to be who they say they are.
  • Use complex passwords.
  • Never write down your PIN numbers.
  • Check your credit reports often for unusual items.
• Are there things the University is doing to help protect my identity?

  Yes! In addition to the various security technologies being used on our network today, UNC has implemented a, 鈥淩ed Flag,鈥� notification visible on the Ursa home page when you log in. The purpose of the notification is to alert any UNC student or employee immediately after certain personal information has been changed on our systems. Some examples would include a change to your address, phone number, or bank account. This is to ensure that you are aware of these changes to help protect your identity. This is in compliance with the Federal Trade Commission鈥檚 new regulation 鈥淚dentity Theft Red Flags,鈥� which requires financial institutions and creditors to develop and implement written identity theft prevention programs. You will see this red flag notification whenever you make a change to your information.

• What do I do if I feel I may have been a victim of identity theft?

  Follow these steps:

  • Report the crime to your local police department immediately.
  • Notify Experian, Equifax, Innovis, and TransUnion credit bureaus.
  • Think about freezing your credit through the major credit agencies:

   

  • Report the crime to the Federal Trade Commission.
  • Contact your creditors to report the identity theft.
  • If your credit report shows new accounts were opened in your name, contact those creditors immediately.
• Where can I test my knowledge on identity theft?

  Visit OnGuard Online's

• Where can I find more information to reporting and recovering?